Returns & Exchanges
At Permanent Orbit, we want your new pieces to fit perfectly into your rotation; if you are not completely satisfied, we offer returns and exchanges within 30 days of delivery. All items must be returned in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
- 3.Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.